ISO-9241-11

Ergonomics of human-system interaction — Usability: Definitions and concepts

Defines usability as effectiveness, efficiency, and satisfaction in a specified context of use. The foundational definition referenced by all usability standards, test methods, and regulatory requirements worldwide.

Document
ISO 9241-11:2018
URL
https://www.iso.org/standard/63500.html
Label
Standard
Keywords
usability effectiveness efficiency satisfaction context of use human-system interaction

Domain: User Experience and User Interface · Standard