ISO-9241-110

Ergonomics of human-system interaction — Interaction principles

Defines fundamental interaction principles for interactive systems: suitability for the task, self-descriptiveness, conformity with user expectations, learnability, controllability, robustness against user errors, and user engagement.

Document
ISO 9241-110:2020
URL
https://www.iso.org/standard/75258.html
Label
Standard
Keywords
interaction principles usability learnability controllability user engagement human-system interaction

Domain: Human Factors and Ergonomics · Standard